issueTypeService->firstOrCreate(['name' => '快递丢件']); $orderQuery = Order::query()->select('id')->where('code', $nos); $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first(); if (!$workOrder) return false; return WorkOrderDetail::query() ->where('order_issue_type_id', $issueType['id']) ->where('work_order_id', $workOrder['id'])->exists(); } // 创建 public function store($params) { $orderIssueType = $this->issueTypeService->firstOrCreate(['name' => '快递丢件']); $order = $this->syncOrder($params['order_no']); $work_order = $this->createAndNotification($order, $orderIssueType, $params['remark'] ?? '', '宝时创建'); $process_progress = '宝时创建'; $work_order->update([ 'status' => WorkOrder::$OWNER_HANDLER_STATUS, 'process_progress' => $process_progress, 'last_status' => WorkOrder::$DEFAULT_STATUS, 'owner_tag' => WorkOrder::$NEW_TAG, 'logistic_tag' => WorkOrder::$DEFAULT_TAG, 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG, 'last_handler_id' => Auth::id(), ]); $detail = $this->detailService->createWorkOrderDetail($work_order, $params); $detail->update([ 'status' => WorkOrder::$OWNER_HANDLER_STATUS, 'process_progress' => $process_progress, 'last_status' => WorkOrder::$DEFAULT_STATUS, 'work_order_status' => 0, 'logistic_handle_tag' => 0, ]); $detail->processLogs()->create([ 'work_order_id' => $work_order->id, 'work_order_detail_id' => $detail->id, 'user_id' => $work_order->creator_id, 'content' => $process_progress . '-快递丢件', 'status' => '未同步', 'type' => '创建', ]); $this->logService->createLog($detail, '创建', '创建工单'); $this->sendSWNSMessage($work_order); } /** * 货主填充信息填充 * @param WorkOrderDetail $detail * @param $params */ public function ownerFillDetail(WorkOrderDetail $detail, $params) { $this->detailService->fillLossDetail($detail, $params); $process_progress = '待终审'; $detail->update([ 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS, 'process_progress' => $process_progress, 'last_status' => WorkOrder::$OWNER_HANDLER_STATUS, 'logistic_handle_tag' => 0, ]); $detail->workOrder()->update([ 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS, 'process_progress' => $process_progress, 'last_status' => WorkOrder::$OWNER_HANDLER_STATUS, 'bao_shi_tag' => WorkOrder::$STRAND_TAG, 'owner_tag' => WorkOrder::$DEFAULT_TAG, 'logistic_tag' => WorkOrder::$DEFAULT_TAG, 'work_order_status' => 0, 'last_handler_id' => Auth::id(), ]); $detail->processLogs()->create([ 'work_order_id' => $detail->work_order_id, 'work_order_detail_id' => $detail->id, 'user_id' => Auth::id(), 'content' => $process_progress . '-填充丢件信息', 'status' => '未同步', 'type' => '处理', ]); $this->logService->createLog($detail, '处理', $process_progress . '-填充丢件信息'); } /** * 宝时审核 * @param WorkOrderDetail $detail * @param $params */ public function baoShiReview(WorkOrderDetail $detail, $params) { $process_progress = '终审完成'; $this->detailService->updateLossDetail($detail, $params); $detail->update([ 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS, 'process_progress' => $process_progress, 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS, 'logistic_handle_tag' => 0, ]); $detail->workOrder()->update([ 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS, 'process_progress' => $process_progress, 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS, 'owner_tag' => WorkOrder::$STRAND_TAG, 'logistic_tag' => WorkOrder::$DEFAULT_TAG, 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG, 'work_order_status' => 0, 'last_handler_id' => Auth::id(), ]); $detail->processLogs()->create([ 'work_order_id' => $detail->work_order_id, 'work_order_detail_id' => $detail->id, 'user_id' => Auth::id(), 'content' => $process_progress . '-完结', 'status' => '未同步', 'type' => '结束', ]); $this->endOrderIssueAndSyncProcessLogs($detail); $this->logService->createLog($detail, '终审', $process_progress . '-宝时终审'); } /** * 拦截工单-批量创建 * @param $params */ public function batchStore($params) { foreach ($params['order_nos'] as $order_no) { $this->store(['order_no' => $order_no, 'remark' => $params['remark']]); } } }