baoshi-was/app/Services/WorkOrderExpressAbnormalService.php

<?php

namespace App\Services;

/**
 * 处理 快递异常 工单
 */

use App\Order;
use App\WorkOrder;
use App\WorkOrderDetail;

class WorkOrderExpressAbnormalService extends WorkOrderService
{
    /**
     * @var WorkOrderLogService $logService
     * @var WorkOrderDetailService $detailService
     * @var OrderIssueTypeService $issueTypeService
     * @var OrderService $orderService
     */
    private $logService;
    private $detailService;
    private $issueTypeService;

    public function __construct()
    {
        parent::__construct();
        $this->logService = app('WorkOrderLogService');
        $this->detailService = app('WorkOrderDetailService');
        $this->issueTypeService = app('OrderIssueTypeService');
    }

    public function checkWorkOrder($nos)
    {
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '快递异常']);
        $orderQuery = Order::query()->select('id')->where('code', $nos);
        $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
        if (!$workOrder) return false;
        return WorkOrderDetail::query()
            ->where('order_issue_type_id', $issueType['id'])
            ->where('work_order_id', $workOrder['id'])->exists();
    }

    /*
     * 快递异常处理流程
     * 1：创建
     * 2：承运商处理
     * 3: 完成
     * */

    /**
     * 快递异常 工单创建
     * @param $params
     */
    public function store($params)
    {
        $order = $this->syncOrder($params['order_no']);
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '快递异常']);
        $workOrder = $this->createOrResetWorkOrder($order, $issueType, $params['remark'] ?? '', $params['type']);
        $workOrder->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => '商家创建',
            'last_status' => WorkOrder::$DEFAULT_STATUS,
            'logistic_tag' => WorkOrder::$NEW_TAG,
            'owner_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
        ]);
        $detail = $this->detailService->createWorkOrderDetail($workOrder, $params);
        $detail->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => '商家创建',
            'last_status' => WorkOrder::$DEFAULT_STATUS
        ]);
        $this->logService->createLog($detail, '创建', '创建工单');
    }

    /**
     * 创建后编辑
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function ownerEdit(WorkOrderDetail $detail, $params)
    {
        $this->detailService->updateDetail($detail, $params);

        $detail->workOrder()->update([
                'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
                'process_progress' => '商家创建',
                'last_status' => WorkOrder::$DEFAULT_STATUS,]
        );

        $detail->workOrder()->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => '商家创建',
            'last_status' => WorkOrder::$DEFAULT_STATUS,
        ]);
        $this->logService->createLog($detail, '处理', '商家编辑');
    }

    /**
     * 承运商处理 和 编辑
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function logisticHandle(WorkOrderDetail $detail, $params)
    {
        $this->detailService->updateDetail($detail, $params);
        $detail->update([
            'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'process_progress' => $params['process_progress'],
            'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
        ]);

        $detail->workOrder()->update([
            'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'process_progress' => $params['process_progress'],
            'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'bao_shi_tag' => WorkOrder::$STRAND_TAG,
            'owner_tag' => WorkOrder::$DEFAULT_TAG,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
        ]);

        $this->logService->createLog($detail, '处理', $params['process_progress'] . '-承运商处理');
    }

    /**
     * 宝时终审
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function baoShiReview(WorkOrderDetail $detail, $params)
    {
        $this->detailService->updateDetail($detail, $params);
        $detail->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $params['process_progress'],
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
        ]);
        $detail->workOrder()->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $params['process_progress'],
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'owner_tag' => WorkOrder::$STRAND_TAG,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
        ]);
        $this->syncOrderIssueProcessLogs($detail);
        $this->logService->createLog($detail, '终审', $params['process_progress'] . '-宝时终审');
    }

}