WorkOrderInterceptService.php 6.9 KB

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  1. <?php
  2. namespace App\Services;
  3. use App\Order;
  4. use App\WorkOrder;
  5. use App\WorkOrderDetail;
  6. /**
  7. * 处理 拦截 工单
  8. * Class WorkOrderInterceptService
  9. * @package App\Services
  10. */
  11. class WorkOrderInterceptService extends WorkOrderService
  12. {
  13. /**
  14. * @var WorkOrderLogService $logService
  15. * @var WorkOrderDetailService $detailService
  16. * @var OrderIssueTypeService $issueTypeService
  17. */
  18. private $logService;
  19. private $detailService;
  20. private $issueTypeService;
  21. public function __construct()
  22. {
  23. parent::__construct();
  24. $this->logService = app('WorkOrderLogService');
  25. $this->detailService = app('WorkOrderDetailService');
  26. $this->issueTypeService = app('OrderIssueTypeService');
  27. }
  28. public function checkWorkOrder($nos)
  29. {
  30. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  31. $orderQuery = Order::query()->select('id')->where('code', $nos);
  32. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  33. if (!$workOrder) return false;
  34. return WorkOrderDetail::query()
  35. ->where('order_issue_type_id', $issueType['id'])
  36. ->where('work_order_id', $workOrder['id'])->exists();
  37. }
  38. public function checkWorkOrders($nos)
  39. {
  40. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  41. $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
  42. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  43. if (!$workOrder) return false;
  44. return WorkOrderDetail::query()
  45. ->where('order_issue_type_id', $issueType['id'])
  46. ->where('work_order_id', $workOrder['id'])->exists();
  47. }
  48. /*
  49. * 拦截工单处理流程
  50. * 1:创建
  51. * 2:承运商处理
  52. * 3:宝时终审
  53. */
  54. /**
  55. * 拦截工单创建
  56. * @param $params
  57. */
  58. public function store($params)
  59. {
  60. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  61. $order = $this->syncOrder($params['order_no']);
  62. $workOrder = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
  63. $detail = $this->detailService->createWorkOrderDetail($workOrder, $params);
  64. $workOrder->update([
  65. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  66. 'process_progress' => '商家创建',
  67. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  68. 'logistic_tag' => WorkOrder::$NEW_TAG,
  69. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  70. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  71. ]);
  72. $detail->update([
  73. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  74. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  75. 'process_progress' => '商家创建'
  76. ]);
  77. $this->logService->createLog($detail, '创建', '创建');
  78. }
  79. /**
  80. * 拦截工单-批量创建
  81. * @param $params
  82. */
  83. public function batchStore($params)
  84. {
  85. foreach ($params['order_nos'] as $order_no) {
  86. $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
  87. }
  88. }
  89. /**
  90. * 承运商处理和编辑
  91. * @param WorkOrderDetail $detail
  92. * @param $params
  93. */
  94. public function logisticHandler(WorkOrderDetail $detail, $params)
  95. {
  96. $detail->cancelLogisticTagHandle(); // 取消承运商处理标记
  97. $detail->update([
  98. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  99. 'process_progress' => $params['process_progress'],
  100. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  101. ]);
  102. $detail->workOrder()->update([
  103. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  104. 'process_progress' => $params['process_progress'],
  105. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  106. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  107. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  108. 'bao_shi_tag' => WorkOrder::$STRAND_TAG,
  109. ]);
  110. $this->logService->createLog($detail, '处理', '承运商处理-' . $params['process_progress']);
  111. }
  112. /**
  113. * 承运商批量处理
  114. * @param $details
  115. * @param $params
  116. */
  117. public function logisticBatchHandler($details, $params)
  118. {
  119. foreach ($details as $detail) {
  120. $this->logisticHandler($detail, $params);
  121. }
  122. }
  123. /**
  124. * 宝时终审
  125. * @param WorkOrderDetail $detail
  126. * @param $params
  127. */
  128. public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
  129. {
  130. $detail->update([
  131. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  132. 'process_progress' => $params['process_progress'],
  133. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  134. ]);
  135. $detail->workOrder()->update([
  136. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  137. 'process_progress' => $params['process_progress'],
  138. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  139. 'owner_tag' => WorkOrder::$STRAND_TAG,
  140. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  141. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  142. ]);
  143. $this->syncOrderIssueProcessLogs($detail);
  144. $this->logService->createLog($detail, '终审', '宝时终审-' . $params['process_progress']);
  145. }
  146. /**
  147. * 宝时批量终审
  148. * @param $details
  149. * @param $params
  150. */
  151. public function baoShiBatchReview($details, $params)
  152. {
  153. foreach ($details as $detail) {
  154. $this->baoShiReviewIntercept($detail, $params);
  155. }
  156. }
  157. /**
  158. * 自动终审
  159. * @param WorkOrder $workOrder
  160. */
  161. public function autoReviewIntercept(WorkOrder $workOrder)
  162. {
  163. /** @var WorkOrderDetail $detail */
  164. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  165. if ($workOrder->order_issue_type_id != $issueType->id) return;
  166. $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)->where('status', '宝时终审')->orderByDesc('created_at')->first();
  167. if (!$detail) return;
  168. $process_progress = '成功已退回,不赔偿';
  169. $detail->update([
  170. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  171. 'process_progress' => $process_progress,
  172. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  173. ]);
  174. $detail->workOrder()->update([
  175. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  176. 'process_progress' => $process_progress,
  177. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  178. 'owner_tag' => WorkOrder::$STRAND_TAG,
  179. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  180. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  181. ]);
  182. $this->logService->createLog($detail, '终审', '自动终审' . $process_progress);
  183. }
  184. }