WorkOrderInterceptService.php 9.0 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257
  1. <?php
  2. namespace App\Services;
  3. use App\Order;
  4. use App\OrderIssueProcessLog;
  5. use App\WorkOrder;
  6. use App\WorkOrderDetail;
  7. use Illuminate\Support\Facades\Auth;
  8. /**
  9. * 处理 拦截 工单
  10. * Class WorkOrderInterceptService
  11. * @package App\Services
  12. */
  13. class WorkOrderInterceptService extends WorkOrderService
  14. {
  15. public function __construct(
  16. WorkOrderLogService $logService,
  17. WorkOrderImageService $imageService,
  18. WorkOrderCommoditiesService $commoditiesService,
  19. WorkOrderDetailService $detailService,
  20. OrderIssueTypeService $issueTypeService,
  21. OrderService $orderService,
  22. OrderIssueService $orderIssueService,
  23. OrderIssueProcessLogService $orderIssueProcessLogService
  24. )
  25. {
  26. parent::__construct($logService,
  27. $imageService,
  28. $commoditiesService,
  29. $detailService,
  30. $issueTypeService,
  31. $orderService,
  32. $orderIssueService,
  33. $orderIssueProcessLogService);
  34. }
  35. public function checkWorkOrder($nos)
  36. {
  37. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  38. $orderQuery = Order::query()->select('id')->where('code', $nos);
  39. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  40. if (!$workOrder) return false;
  41. return WorkOrderDetail::query()
  42. ->where('order_issue_type_id', $issueType['id'])
  43. ->where('work_order_id', $workOrder['id'])->exists();
  44. }
  45. public function checkWorkOrders($nos)
  46. {
  47. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  48. $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
  49. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  50. if (!$workOrder) return false;
  51. return WorkOrderDetail::query()
  52. ->where('order_issue_type_id', $issueType['id'])
  53. ->where('work_order_id', $workOrder['id'])->exists();
  54. }
  55. /*
  56. * 拦截工单处理流程
  57. * 1:创建
  58. * 2:承运商处理
  59. * 3:宝时终审
  60. */
  61. /**
  62. * 拦截工单创建
  63. * @param $params
  64. */
  65. public function store($params)
  66. {
  67. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  68. $order = $this->syncOrder($params['order_no']);
  69. $work_order = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
  70. $detail = $this->detailService->createWorkOrderDetail($work_order, $params);
  71. $process_progress = '商家创建';
  72. $work_order->update([
  73. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  74. 'process_progress' => $process_progress,
  75. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  76. 'logistic_tag' => WorkOrder::$NEW_TAG,
  77. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  78. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  79. 'work_order_status' => 0,
  80. ]);
  81. $detail->update([
  82. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  83. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  84. 'process_progress' => $process_progress,
  85. 'logistic_handle_tag' => 0,
  86. ]);
  87. $detail->processLogs()->create([
  88. 'work_order_id' => $work_order->id,
  89. 'work_order_detail_id' => $detail->id,
  90. 'user_id' => $work_order->creator_id,
  91. 'content' => $process_progress.'-拦截',
  92. 'status' => '未同步',
  93. 'type' => '创建',
  94. ]);
  95. $this->logService->createLog($detail, '创建', '创建');
  96. }
  97. /**
  98. * 拦截工单-批量创建
  99. * @param $params
  100. */
  101. public function batchStore($params)
  102. {
  103. foreach ($params['order_nos'] as $order_no) {
  104. $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
  105. }
  106. }
  107. /**
  108. * 承运商处理和编辑
  109. * @param WorkOrderDetail $detail
  110. * @param $params
  111. */
  112. public function logisticHandler(WorkOrderDetail $detail, $params)
  113. {
  114. $detail->cancelLogisticTagHandle(); // 取消承运商处理标记
  115. $process_progress = $params['process_progress'];
  116. $detail->update([
  117. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  118. 'process_progress' => $process_progress,
  119. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  120. 'logistic_handle_tag' => 0,
  121. ]);
  122. $detail->workOrder()->update([
  123. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  124. 'process_progress' => $process_progress,
  125. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  126. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  127. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  128. 'bao_shi_tag' => WorkOrder::$STRAND_TAG,
  129. 'work_order_status' => 0,
  130. 'last_handler_id' => Auth::id(),
  131. ]);
  132. $detail->processLogs()->create([
  133. 'work_order_id' => $detail->work_order_id,
  134. 'work_order_detail_id' => $detail->id,
  135. 'user_id' => Auth::id(),
  136. 'content' => $process_progress,
  137. 'status' => '未同步',
  138. 'type' => '处理',
  139. ]);
  140. $this->logService->createLog($detail, '处理', '承运商处理-' . $process_progress);
  141. }
  142. /**
  143. * 承运商批量处理
  144. * @param $details
  145. * @param $params
  146. */
  147. public function logisticBatchHandler($details, $params)
  148. {
  149. foreach ($details as $detail) {
  150. $this->logisticHandler($detail, $params);
  151. }
  152. }
  153. /**
  154. * 宝时终审
  155. * @param WorkOrderDetail $detail
  156. * @param $params
  157. */
  158. public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
  159. {
  160. $process_progress = $params['process_progress'];
  161. $detail->update([
  162. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  163. 'process_progress' => $process_progress,
  164. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  165. 'logistic_handle_tag' => 0,
  166. ]);
  167. $detail->workOrder()->update([
  168. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  169. 'process_progress' => $process_progress,
  170. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  171. 'owner_tag' => WorkOrder::$STRAND_TAG,
  172. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  173. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  174. 'work_order_status' => 0,
  175. 'last_handler_id' => Auth::id(),
  176. ]);
  177. $detail->processLogs()->create([
  178. 'work_order_id' => $detail->work_order_id,
  179. 'work_order_detail_id' => $detail->id,
  180. 'user_id' => Auth::id(),
  181. 'content' => '完结-拦截工单',
  182. 'status' => '未同步',
  183. 'type' => '结束',
  184. ]);
  185. $this->endOrderIssueAndSyncProcessLogs($detail);
  186. $this->logService->createLog($detail, '终审', '宝时终审-' . $process_progress);
  187. }
  188. /**
  189. * 宝时批量终审
  190. * @param $details
  191. * @param $params
  192. */
  193. public function baoShiBatchReview($details, $params)
  194. {
  195. foreach ($details as $detail) {
  196. $this->baoShiReviewIntercept($detail, $params);
  197. }
  198. }
  199. /**
  200. * 自动终审
  201. * @param WorkOrder $workOrder
  202. */
  203. public function autoReviewIntercept(WorkOrder $workOrder)
  204. {
  205. /** @var WorkOrderDetail $detail */
  206. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  207. if ($workOrder->order_issue_type_id != $issueType->id) return;
  208. $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)->where('status', '宝时终审')->orderByDesc('created_at')->first();
  209. if (!$detail) return;
  210. $process_progress = '成功已退回,不赔偿';
  211. $detail->update([
  212. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  213. 'process_progress' => $process_progress,
  214. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  215. 'logistic_handle_tag' => 0,
  216. ]);
  217. $detail->workOrder()->update([
  218. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  219. 'process_progress' => $process_progress,
  220. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  221. 'owner_tag' => WorkOrder::$STRAND_TAG,
  222. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  223. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  224. 'work_order_status' => 0,
  225. 'last_handler_id' => Auth::id(),
  226. ]);
  227. $detail->processLogs()->create([
  228. 'work_order_id' => $detail->work_order_id,
  229. 'work_order_detail_id' => $detail->id,
  230. 'user_id' => $workOrder->creator_id,
  231. 'content' => $process_progress.'-完结',
  232. 'status' => '未同步',
  233. 'type' => '结束',
  234. ]);
  235. $this->endOrderIssueAndSyncProcessLogs($detail);
  236. $this->logService->createLog($detail, '终审', '自动终审-' . $process_progress);
  237. }
  238. }