baoshi-was/app/Services/WorkOrderInterceptService.php

<?php

namespace App\Services;

use App\Order;
use App\OrderIssueProcessLog;
use App\WorkOrder;
use App\WorkOrderDetail;
use Illuminate\Support\Facades\Auth;

/**
 * 处理 拦截 工单
 * Class WorkOrderInterceptService
 * @package App\Services
 */
class WorkOrderInterceptService extends WorkOrderService
{
    public function __construct(
        WorkOrderLogService $logService,
        WorkOrderImageService $imageService,
        WorkOrderCommoditiesService $commoditiesService,
        WorkOrderDetailService $detailService,
        OrderIssueTypeService $issueTypeService,
        OrderService $orderService,
        OrderIssueService $orderIssueService,
        OrderIssueProcessLogService $orderIssueProcessLogService
    )
    {
        parent::__construct($logService,
            $imageService,
            $commoditiesService,
            $detailService,
            $issueTypeService,
            $orderService,
            $orderIssueService,
            $orderIssueProcessLogService);
    }

    public function checkWorkOrder($nos)
    {
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
        $orderQuery = Order::query()->select('id')->where('code', $nos);
        $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
        if (!$workOrder) return false;
        return WorkOrderDetail::query()
            ->where('order_issue_type_id', $issueType['id'])
            ->where('work_order_id', $workOrder['id'])->exists();
    }

    public function checkWorkOrders($nos)
    {
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
        $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
        $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
        if (!$workOrder) return false;
        return WorkOrderDetail::query()
            ->where('order_issue_type_id', $issueType['id'])
            ->where('work_order_id', $workOrder['id'])->exists();
    }

    /*
    * 拦截工单处理流程
    * 1：创建
    * 2：承运商处理
    * 3：宝时终审
    */

    /**
     * 拦截工单创建
     * @param $params
     */
    public function store($params)
    {
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
        $order = $this->syncOrder($params['order_no']);
        $work_order = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
        $detail = $this->detailService->createWorkOrderDetail($work_order, $params);
        $process_progress = '商家创建';
        $work_order->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$DEFAULT_STATUS,
            'logistic_tag' => WorkOrder::$NEW_TAG,
            'owner_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
            'work_order_status' => 0,
        ]);

        $detail->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'last_status' => WorkOrder::$DEFAULT_STATUS,
            'process_progress' => $process_progress,
            'logistic_handle_tag' => 0,
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $work_order->id,
            'work_order_detail_id' => $detail->id,
            'user_id' => $work_order->creator_id,
            'content' => $process_progress.'-拦截',
            'status' => '未同步',
            'type' => '创建',
        ]);
        $this->logService->createLog($detail, '创建', '创建');
    }

    /**
     * 拦截工单-批量创建
     * @param $params
     */
    public function batchStore($params)
    {
        foreach ($params['order_nos'] as $order_no) {
            $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
        }
    }

    /**
     * 承运商处理和编辑
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function logisticHandler(WorkOrderDetail $detail, $params)
    {
        $detail->cancelLogisticTagHandle();         // 取消承运商处理标记
        $process_progress = $params['process_progress'];
        $detail->update([
            'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'logistic_handle_tag' => 0,
        ]);
        $detail->workOrder()->update([
            'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
            'owner_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$STRAND_TAG,
            'work_order_status' => 0,
            'last_handler_id' => Auth::id(),
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => Auth::id(),
            'content' => $process_progress,
            'status' => '未同步',
            'type' => '处理',
        ]);
        $this->logService->createLog($detail, '处理', '承运商处理-' . $process_progress);
        if( $process_progress == '拦截失败'){
            $this->logService->createLog($detail, '终审', '承运商无法拦截，自动终审-无法拦截');
            $this->review($detail,'无法拦截','无法拦截-自动完结');
        }
    }

    /**
     * 承运商批量处理
     * @param $details
     * @param $params
     */
    public function logisticBatchHandler($details, $params)
    {
        foreach ($details as $detail) {
            $this->logisticHandler($detail, $params);
        }
    }

    /**
     * 宝时终审
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
    {
        $process_progress = $params['process_progress'];
        $this->review($detail, $process_progress);
        $this->logService->createLog($detail, '终审', '宝时终审-' . $process_progress);
    }

    /**
     * 宝时批量终审
     * @param $details
     * @param $params
     */
    public function baoShiBatchReview($details, $params)
    {
        foreach ($details as $detail) {
            $this->baoShiReviewIntercept($detail, $params);
        }
    }

    /**
     * 自动终审
     * @param WorkOrder $workOrder
     */
    public function autoReviewIntercept(WorkOrder $workOrder)
    {
        /** @var WorkOrderDetail $detail */
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
        if ($workOrder->order_issue_type_id != $issueType->id) return;
        $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)->where('status', '宝时终审')->orderByDesc('created_at')->first();
        if (!$detail) return;
        $process_progress = '成功已退回，不赔偿';
        $detail->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'logistic_handle_tag' => 0,
        ]);
        $detail->workOrder()->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'owner_tag' => WorkOrder::$STRAND_TAG,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
            'work_order_status' => 0,
            'last_handler_id' => Auth::id(),
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => $workOrder->creator_id,
            'content' => $process_progress.'-完结',
            'status' => '未同步',
            'type' => '结束',
        ]);
        $this->endOrderIssueAndSyncProcessLogs($detail);
        $this->logService->createLog($detail, '终审', '自动终审-' . $process_progress);
    }

    /**
     * @param WorkOrderDetail $detail
     * @param $process_progress
     * @param null $endContext
     */
    public function review(WorkOrderDetail $detail, $process_progress,$endContext = null): void
    {
        $detail->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'logistic_handle_tag' => 0,
        ]);
        $detail->workOrder()->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'owner_tag' => WorkOrder::$STRAND_TAG,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
            'work_order_status' => 0,
            'last_handler_id' => Auth::id(),
        ]);

        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => Auth::id(),
            'content' => $endContext ?? $process_progress . '-拦截工单',
            'status' => '未同步',
            'type' => '结束',
        ]);

        $this->endOrderIssueAndSyncProcessLogs($detail);
    }

}