baoshi-was/app/Services/WorkOrderExpressAbnormalService.php

<?php

namespace App\Services;

/**
 * 处理 快递异常 工单
 */

use App\Order;
use App\WorkOrder;
use App\WorkOrderDetail;
use Illuminate\Support\Facades\Auth;

class WorkOrderExpressAbnormalService extends WorkOrderService
{

    public function __construct(
        WorkOrderLogService $logService,
        WorkOrderImageService $imageService,
        WorkOrderCommoditiesService $commoditiesService,
        WorkOrderDetailService $detailService,
        OrderIssueTypeService $issueTypeService,
        OrderService $orderService,
        OrderIssueService $orderIssueService,
        OrderIssueProcessLogService $orderIssueProcessLogService
    )
    {
        parent::__construct(
            $logService,
            $imageService,
            $commoditiesService,
            $detailService,
            $issueTypeService,
            $orderService,
            $orderIssueService,
            $orderIssueProcessLogService);
    }

    public function checkWorkOrder($nos)
    {
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '快递异常']);
        $orderQuery = Order::query()->select('id')->where('code', $nos);
        $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
        if (!$workOrder) return false;
        return WorkOrderDetail::query()
            ->where('order_issue_type_id', $issueType['id'])
            ->where('work_order_id', $workOrder['id'])->exists();
    }

    /*
     * 快递异常处理流程
     * 1：创建
     * 2：承运商处理
     * 3: 完成
     * */

    /**
     * 快递异常 工单创建
     * @param $params
     */
    public function store($params)
    {
        $order = $this->syncOrder($params['order_no']);
        $issueType = $this->issueTypeService->firstOrCreate(['name' => '快递异常']);
        $work_order = $this->createOrResetWorkOrder($order, $issueType, $params['remark'] ?? '', $params['type']);
        $process_progress = '商家创建';
        $work_order->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$DEFAULT_STATUS,
            'logistic_tag' => WorkOrder::$NEW_TAG,
            'owner_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
            'last_handler_id' => Auth::id(),
        ]);
        $detail = $this->detailService->createWorkOrderDetail($work_order, $params);
        $detail->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$DEFAULT_STATUS,
            'logistic_handle_tag' => 0,
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => Auth::id(),
            'content' => $process_progress.'-快递异常',
            'status' => '未同步',
            'type' => '创建',
        ]);
        $this->logService->createLog($detail, '创建', '创建工单');
        $this->sendSWNSMessage($work_order);
    }

    /**
     * 创建后编辑
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function ownerEdit(WorkOrderDetail $detail, $params)
    {
        $this->detailService->updateDetail($detail, $params);
        $process_progress = '商家创建';
        $detail->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$DEFAULT_STATUS,
        ]);

        $detail->workOrder()->update([
            'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$DEFAULT_STATUS,
            'last_handler_id' => Auth::id(),
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => Auth::id(),
            'content' => '商家重编辑',
            'status' => '未同步',
            'type' => '处理',
        ]);
        $this->logService->createLog($detail, '处理', '商家编辑');
    }

    /**
     * 承运商处理 和 编辑
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function logisticHandle(WorkOrderDetail $detail, $params)
    {
        $this->detailService->updateDetail($detail, $params);
        $process_progress= $params['process_progress'];
        $detail->update([
            'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
        ]);

        $detail->workOrder()->update([
            'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
            'bao_shi_tag' => WorkOrder::$STRAND_TAG,
            'owner_tag' => WorkOrder::$DEFAULT_TAG,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
            'last_handler_id' => Auth::id(),
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => Auth::id(),
            'content' => $process_progress,
            'status' => '未同步',
            'type' => '处理',
        ]);
        $this->logService->createLog($detail, '处理', $process_progress . '-承运商处理');

        if($process_progress == '已签收'){
            $this->review($detail,'已签收');
            $this->endOrderIssueAndSyncProcessLogs($detail);
            $this->logService->createLog($detail, '终审', $process_progress . '-自动审核');
        }
    }

    /**
     * 宝时终审
     * @param WorkOrderDetail $detail
     * @param $params
     */
    public function baoShiReview(WorkOrderDetail $detail, $params)
    {
        $this->detailService->updateDetail($detail, $params);
        $process_progress= $params['process_progress'];

        $this->review($detail, $process_progress);
        $this->endOrderIssueAndSyncProcessLogs($detail);
        $this->logService->createLog($detail, '终审', $process_progress . '-宝时终审');
    }

    public function autoReview(WorkOrderDetail $detail, $process_progress,$endContext = null)
    {

    }

    /**
     * @param WorkOrderDetail $detail
     * @param $process_progress
     */
    public function review(WorkOrderDetail $detail, $process_progress): void
    {
        $detail->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
        ]);
        $detail->workOrder()->update([
            'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
            'process_progress' => $process_progress,
            'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
            'owner_tag' => WorkOrder::$STRAND_TAG,
            'logistic_tag' => WorkOrder::$DEFAULT_TAG,
            'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
            'last_handler_id' => Auth::id(),
        ]);
        $detail->processLogs()->create([
            'work_order_id' => $detail->work_order_id,
            'work_order_detail_id' => $detail->id,
            'user_id' => Auth::id(),
            'content' => $process_progress . '-完结',
            'status' => '未同步',
            'type' => '结束',
        ]);
        $this->endOrderIssueAndSyncProcessLogs($detail);
        $this->logService->createLog($detail, '终审', $process_progress.'-宝时终审');
    }

    /**
     * 拦截工单-批量创建
     * @param $params
     */
    public function batchStore($params)
    {
        foreach ($params as $param) {
            $this->store($param);
        }
    }


}