WorkOrderInterceptService.php 9.6 KB

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  1. <?php
  2. namespace App\Services;
  3. use App\Order;
  4. use App\OrderIssueProcessLog;
  5. use App\OrderPackage;
  6. use App\WorkOrder;
  7. use App\WorkOrderDetail;
  8. use Illuminate\Support\Facades\Auth;
  9. use function Symfony\Component\Translation\t;
  10. /**
  11. * 处理 拦截 工单
  12. * Class WorkOrderInterceptService
  13. * @package App\Services
  14. */
  15. class WorkOrderInterceptService extends WorkOrderService
  16. {
  17. public function __construct(
  18. WorkOrderLogService $logService,
  19. WorkOrderImageService $imageService,
  20. WorkOrderCommoditiesService $commoditiesService,
  21. WorkOrderDetailService $detailService,
  22. OrderIssueTypeService $issueTypeService,
  23. OrderService $orderService,
  24. OrderIssueService $orderIssueService,
  25. OrderIssueProcessLogService $orderIssueProcessLogService
  26. )
  27. {
  28. parent::__construct($logService,
  29. $imageService,
  30. $commoditiesService,
  31. $detailService,
  32. $issueTypeService,
  33. $orderService,
  34. $orderIssueService,
  35. $orderIssueProcessLogService);
  36. }
  37. public function checkWorkOrder($nos)
  38. {
  39. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  40. $orderQuery = Order::query()->select('id')->where('code', $nos);
  41. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  42. if (!$workOrder) return false;
  43. return WorkOrderDetail::query()
  44. ->where('order_issue_type_id', $issueType['id'])
  45. ->where('work_order_id', $workOrder['id'])->exists();
  46. }
  47. public function checkWorkOrders($nos)
  48. {
  49. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  50. $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
  51. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  52. if (!$workOrder) return false;
  53. return WorkOrderDetail::query()
  54. ->where('order_issue_type_id', $issueType['id'])
  55. ->where('work_order_id', $workOrder['id'])->exists();
  56. }
  57. /*
  58. * 拦截工单处理流程
  59. * 1:创建
  60. * 2:承运商处理
  61. * 3:宝时终审
  62. */
  63. /**
  64. * 拦截工单创建
  65. * @param $params
  66. */
  67. public function store($params)
  68. {
  69. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  70. $order = $this->syncOrder($params['order_no']);
  71. $work_order = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
  72. $detail = $this->detailService->createWorkOrderDetail($work_order, $params);
  73. $process_progress = '商家创建';
  74. $work_order->update([
  75. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  76. 'process_progress' => $process_progress,
  77. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  78. 'logistic_tag' => WorkOrder::$NEW_TAG,
  79. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  80. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  81. 'work_order_status' => 0,
  82. ]);
  83. $detail->update([
  84. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  85. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  86. 'process_progress' => $process_progress,
  87. 'logistic_handle_tag' => 0,
  88. ]);
  89. $detail->processLogs()->create([
  90. 'work_order_id' => $work_order->id,
  91. 'work_order_detail_id' => $detail->id,
  92. 'user_id' => $work_order->creator_id,
  93. 'content' => $process_progress.'-拦截',
  94. 'status' => '未同步',
  95. 'type' => '创建',
  96. ]);
  97. $this->logService->createLog($detail, '创建', '创建');
  98. $this->sendSWNSMessage($work_order);
  99. }
  100. /**
  101. * 拦截工单-批量创建
  102. * @param $params
  103. */
  104. public function batchStore($params)
  105. {
  106. foreach ($params['order_nos'] as $order_no) {
  107. $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
  108. }
  109. }
  110. /**
  111. * 承运商处理和编辑
  112. * @param WorkOrderDetail $detail
  113. * @param $params
  114. */
  115. public function logisticHandler(WorkOrderDetail $detail, $params)
  116. {
  117. $detail->cancelLogisticTagHandle(); // 取消承运商处理标记
  118. $process_progress = $params['process_progress'];
  119. $detail->update([
  120. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  121. 'process_progress' => $process_progress,
  122. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  123. 'logistic_handle_tag' => 0,
  124. ]);
  125. $detail->workOrder()->update([
  126. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  127. 'process_progress' => $process_progress,
  128. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  129. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  130. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  131. 'bao_shi_tag' => WorkOrder::$STRAND_TAG,
  132. 'work_order_status' => 0,
  133. 'last_handler_id' => Auth::id(),
  134. ]);
  135. $detail->processLogs()->create([
  136. 'work_order_id' => $detail->work_order_id,
  137. 'work_order_detail_id' => $detail->id,
  138. 'user_id' => Auth::id(),
  139. 'content' => $process_progress,
  140. 'status' => '未同步',
  141. 'type' => '处理',
  142. ]);
  143. $this->logService->createLog($detail, '处理', '承运商处理-' . $process_progress);
  144. if( $process_progress !== '拦截失败'){
  145. $detail->workOrder()->update(['custom_rejected_status' => '退回中']);
  146. }
  147. }
  148. /**
  149. * 承运商批量处理
  150. * @param $details
  151. * @param $params
  152. */
  153. public function logisticBatchHandler($details, $params)
  154. {
  155. foreach ($details as $detail) {
  156. $this->logisticHandler($detail, $params);
  157. }
  158. }
  159. /**
  160. * 宝时终审
  161. * @param WorkOrderDetail $detail
  162. * @param $params
  163. */
  164. public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
  165. {
  166. $process_progress = $params['process_progress'];
  167. $this->review($detail, $process_progress);
  168. $this->logService->createLog($detail, '终审', '宝时终审-' . $process_progress);
  169. }
  170. /**
  171. * 宝时批量终审
  172. * @param $details
  173. * @param $params
  174. */
  175. public function baoShiBatchReview($details, $params)
  176. {
  177. foreach ($details as $detail) {
  178. $this->baoShiReviewIntercept($detail, $params);
  179. }
  180. }
  181. /**
  182. * 自动终审
  183. * @param WorkOrder $workOrder
  184. */
  185. public function autoReviewIntercept(WorkOrder $workOrder)
  186. {
  187. /** @var WorkOrderDetail $detail */
  188. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  189. if ($workOrder->order_issue_type_id != $issueType->id) return;
  190. $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)
  191. ->whereNotIn('status',[5,6])
  192. ->orderByDesc('created_at')->first();
  193. if (!$detail) return;
  194. $process_progress = '成功已退回,不赔偿';
  195. $detail->update([
  196. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  197. 'process_progress' => $process_progress,
  198. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  199. 'logistic_handle_tag' => 0,
  200. ]);
  201. $detail->workOrder()->update([
  202. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  203. 'process_progress' => $process_progress,
  204. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  205. 'owner_tag' => WorkOrder::$STRAND_TAG,
  206. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  207. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  208. 'work_order_status' => 0,
  209. 'last_handler_id' => Auth::id(),
  210. ]);
  211. $detail->processLogs()->create([
  212. 'work_order_id' => $detail->work_order_id,
  213. 'work_order_detail_id' => $detail->id,
  214. 'user_id' => $workOrder->creator_id,
  215. 'content' => $process_progress.'-完结',
  216. 'status' => '未同步',
  217. 'type' => '结束',
  218. ]);
  219. $this->endOrderIssueAndSyncProcessLogs($detail);
  220. $this->logService->createLog($detail, '终审', '自动终审-' . $process_progress);
  221. $this->sendSWNSMessage($workOrder);
  222. }
  223. /**
  224. * @param WorkOrderDetail $detail
  225. * @param $process_progress
  226. * @param null $endContext
  227. */
  228. public function review(WorkOrderDetail $detail, $process_progress,$endContext = null): void
  229. {
  230. $detail->update([
  231. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  232. 'process_progress' => $process_progress,
  233. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  234. 'logistic_handle_tag' => 0,
  235. ]);
  236. $detail->workOrder()->update([
  237. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  238. 'process_progress' => $process_progress,
  239. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  240. 'owner_tag' => WorkOrder::$STRAND_TAG,
  241. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  242. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  243. 'work_order_status' => 0,
  244. 'last_handler_id' => Auth::id(),
  245. ]);
  246. $detail->processLogs()->create([
  247. 'work_order_id' => $detail->work_order_id,
  248. 'work_order_detail_id' => $detail->id,
  249. 'user_id' => Auth::id(),
  250. 'content' => $endContext ?? $process_progress . '-拦截工单',
  251. 'status' => '未同步',
  252. 'type' => '结束',
  253. ]);
  254. $this->endOrderIssueAndSyncProcessLogs($detail);
  255. }
  256. }