WorkOrderInterceptService.php 8.9 KB

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  1. <?php
  2. namespace App\Services;
  3. use App\Order;
  4. use App\OrderIssueProcessLog;
  5. use App\WorkOrder;
  6. use App\WorkOrderDetail;
  7. use Illuminate\Support\Facades\Auth;
  8. /**
  9. * 处理 拦截 工单
  10. * Class WorkOrderInterceptService
  11. * @package App\Services
  12. */
  13. class WorkOrderInterceptService extends WorkOrderService
  14. {
  15. public function __construct(
  16. WorkOrderLogService $logService,
  17. WorkOrderImageService $imageService,
  18. WorkOrderCommoditiesService $commoditiesService,
  19. WorkOrderDetailService $detailService,
  20. OrderIssueTypeService $issueTypeService,
  21. OrderService $orderService,
  22. OrderIssueService $orderIssueService,
  23. OrderIssueProcessLogService $orderIssueProcessLogService
  24. )
  25. {
  26. parent::__construct($logService,
  27. $imageService,
  28. $commoditiesService,
  29. $detailService,
  30. $issueTypeService,
  31. $orderService,
  32. $orderIssueService,
  33. $orderIssueProcessLogService);
  34. }
  35. public function checkWorkOrder($nos)
  36. {
  37. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  38. $orderQuery = Order::query()->select('id')->where('code', $nos);
  39. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  40. if (!$workOrder) return false;
  41. return WorkOrderDetail::query()
  42. ->where('order_issue_type_id', $issueType['id'])
  43. ->where('work_order_id', $workOrder['id'])->exists();
  44. }
  45. public function checkWorkOrders($nos)
  46. {
  47. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  48. $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
  49. $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
  50. if (!$workOrder) return false;
  51. return WorkOrderDetail::query()
  52. ->where('order_issue_type_id', $issueType['id'])
  53. ->where('work_order_id', $workOrder['id'])->exists();
  54. }
  55. /*
  56. * 拦截工单处理流程
  57. * 1:创建
  58. * 2:承运商处理
  59. * 3:宝时终审
  60. */
  61. /**
  62. * 拦截工单创建
  63. * @param $params
  64. */
  65. public function store($params)
  66. {
  67. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  68. $order = $this->syncOrder($params['order_no']);
  69. $work_order = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
  70. $detail = $this->detailService->createWorkOrderDetail($work_order, $params);
  71. $process_progress = '商家创建';
  72. $work_order->update([
  73. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  74. 'process_progress' => $process_progress,
  75. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  76. 'logistic_tag' => WorkOrder::$NEW_TAG,
  77. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  78. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  79. 'work_order_status' => 0,
  80. ]);
  81. $detail->update([
  82. 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  83. 'last_status' => WorkOrder::$DEFAULT_STATUS,
  84. 'process_progress' => $process_progress,
  85. 'logistic_handle_tag' => 0,
  86. ]);
  87. $detail->processLogs()->create([
  88. 'work_order_id' => $work_order->id,
  89. 'work_order_detail_id' => $detail->id,
  90. 'user_id' => $work_order->creator_id,
  91. 'content' => $process_progress.'-拦截',
  92. 'status' => '未同步',
  93. 'type' => '创建',
  94. ]);
  95. $this->logService->createLog($detail, '创建', '创建');
  96. }
  97. /**
  98. * 拦截工单-批量创建
  99. * @param $params
  100. */
  101. public function batchStore($params)
  102. {
  103. foreach ($params['order_nos'] as $order_no) {
  104. $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
  105. }
  106. }
  107. /**
  108. * 承运商处理和编辑
  109. * @param WorkOrderDetail $detail
  110. * @param $params
  111. */
  112. public function logisticHandler(WorkOrderDetail $detail, $params)
  113. {
  114. $detail->cancelLogisticTagHandle(); // 取消承运商处理标记
  115. $process_progress = $params['process_progress'];
  116. $detail->update([
  117. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  118. 'process_progress' => $process_progress,
  119. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  120. 'logistic_handle_tag' => 0,
  121. ]);
  122. $detail->workOrder()->update([
  123. 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  124. 'process_progress' => $process_progress,
  125. 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
  126. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  127. 'owner_tag' => WorkOrder::$DEFAULT_TAG,
  128. 'bao_shi_tag' => WorkOrder::$STRAND_TAG,
  129. 'work_order_status' => 0,
  130. ]);
  131. $detail->processLogs()->create([
  132. 'work_order_id' => $detail->work_order_id,
  133. 'work_order_detail_id' => $detail->id,
  134. 'user_id' => Auth::id(),
  135. 'content' => $process_progress,
  136. 'status' => '未同步',
  137. 'type' => '处理',
  138. ]);
  139. $this->logService->createLog($detail, '处理', '承运商处理-' . $process_progress);
  140. }
  141. /**
  142. * 承运商批量处理
  143. * @param $details
  144. * @param $params
  145. */
  146. public function logisticBatchHandler($details, $params)
  147. {
  148. foreach ($details as $detail) {
  149. $this->logisticHandler($detail, $params);
  150. }
  151. }
  152. /**
  153. * 宝时终审
  154. * @param WorkOrderDetail $detail
  155. * @param $params
  156. */
  157. public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
  158. {
  159. $process_progress = $params['process_progress'];
  160. $detail->update([
  161. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  162. 'process_progress' => $process_progress,
  163. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  164. 'logistic_handle_tag' => 0,
  165. ]);
  166. $detail->workOrder()->update([
  167. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  168. 'process_progress' => $process_progress,
  169. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  170. 'owner_tag' => WorkOrder::$STRAND_TAG,
  171. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  172. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  173. 'work_order_status' => 0,
  174. ]);
  175. $detail->processLogs()->create([
  176. 'work_order_id' => $detail->work_order_id,
  177. 'work_order_detail_id' => $detail->id,
  178. 'user_id' => Auth::id(),
  179. 'content' => '完结-拦截工单',
  180. 'status' => '未同步',
  181. 'type' => '结束',
  182. ]);
  183. $this->endOrderIssueAndSyncProcessLogs($detail);
  184. $this->logService->createLog($detail, '终审', '宝时终审-' . $process_progress);
  185. }
  186. /**
  187. * 宝时批量终审
  188. * @param $details
  189. * @param $params
  190. */
  191. public function baoShiBatchReview($details, $params)
  192. {
  193. foreach ($details as $detail) {
  194. $this->baoShiReviewIntercept($detail, $params);
  195. }
  196. }
  197. /**
  198. * 自动终审
  199. * @param WorkOrder $workOrder
  200. */
  201. public function autoReviewIntercept(WorkOrder $workOrder)
  202. {
  203. /** @var WorkOrderDetail $detail */
  204. $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
  205. if ($workOrder->order_issue_type_id != $issueType->id) return;
  206. $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)->where('status', '宝时终审')->orderByDesc('created_at')->first();
  207. if (!$detail) return;
  208. $process_progress = '成功已退回,不赔偿';
  209. $detail->update([
  210. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  211. 'process_progress' => $process_progress,
  212. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  213. 'logistic_handle_tag' => 0,
  214. ]);
  215. $detail->workOrder()->update([
  216. 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
  217. 'process_progress' => $process_progress,
  218. 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
  219. 'owner_tag' => WorkOrder::$STRAND_TAG,
  220. 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
  221. 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
  222. 'work_order_status' => 0,
  223. ]);
  224. $detail->processLogs()->create([
  225. 'work_order_id' => $detail->work_order_id,
  226. 'work_order_detail_id' => $detail->id,
  227. 'user_id' => $workOrder->creator_id,
  228. 'content' => $process_progress.'-完结',
  229. 'status' => '未同步',
  230. 'type' => '结束',
  231. ]);
  232. $this->endOrderIssueAndSyncProcessLogs($detail);
  233. $this->logService->createLog($detail, '终审', '自动终审-' . $process_progress);
  234. }
  235. }