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- <?php
- namespace App\Services;
- use App\Order;
- use App\WorkOrder;
- use App\WorkOrderDetail;
- /**
- * 处理 拦截 工单
- * Class WorkOrderInterceptService
- * @package App\Services
- */
- class WorkOrderInterceptService extends WorkOrderService
- {
- public function __construct(
- WorkOrderLogService $logService,
- WorkOrderImageService $imageService,
- WorkOrderCommoditiesService $commoditiesService,
- WorkOrderDetailService $detailService,
- OrderIssueTypeService $issueTypeService,
- OrderService $orderService
- )
- {
- parent::__construct( $logService,
- $imageService,
- $commoditiesService,
- $detailService,
- $issueTypeService,
- $orderService);
- }
- public function checkWorkOrder($nos)
- {
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- $orderQuery = Order::query()->select('id')->where('code', $nos);
- $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
- if (!$workOrder) return false;
- return WorkOrderDetail::query()
- ->where('order_issue_type_id', $issueType['id'])
- ->where('work_order_id', $workOrder['id'])->exists();
- }
- public function checkWorkOrders($nos)
- {
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
- $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
- if (!$workOrder) return false;
- return WorkOrderDetail::query()
- ->where('order_issue_type_id', $issueType['id'])
- ->where('work_order_id', $workOrder['id'])->exists();
- }
- /*
- * 拦截工单处理流程
- * 1:创建
- * 2:承运商处理
- * 3:宝时终审
- */
- /**
- * 拦截工单创建
- * @param $params
- */
- public function store($params)
- {
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- $order = $this->syncOrder($params['order_no']);
- $workOrder = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
- $detail = $this->detailService->createWorkOrderDetail($workOrder, $params);
- $workOrder->update([
- 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'process_progress' => '商家创建',
- 'last_status' => WorkOrder::$DEFAULT_STATUS,
- 'logistic_tag' => WorkOrder::$NEW_TAG,
- 'owner_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
- 'work_order_status' => 0,
- ]);
- $detail->update([
- 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'last_status' => WorkOrder::$DEFAULT_STATUS,
- 'process_progress' => '商家创建',
- 'logistic_handle_tag' =>0,
- ]);
- $this->logService->createLog($detail, '创建', '创建');
- }
- /**
- * 拦截工单-批量创建
- * @param $params
- */
- public function batchStore($params)
- {
- foreach ($params['order_nos'] as $order_no) {
- $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
- }
- }
- /**
- * 承运商处理和编辑
- * @param WorkOrderDetail $detail
- * @param $params
- */
- public function logisticHandler(WorkOrderDetail $detail, $params)
- {
- $detail->cancelLogisticTagHandle(); // 取消承运商处理标记
- $detail->update([
- 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'process_progress' => $params['process_progress'],
- 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'logistic_handle_tag' =>0,
- ]);
- $detail->workOrder()->update([
- 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'process_progress' => $params['process_progress'],
- 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
- 'owner_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$STRAND_TAG,
- 'work_order_status' => 0,
- ]);
- $this->logService->createLog($detail, '处理', '承运商处理-' . $params['process_progress']);
- }
- /**
- * 承运商批量处理
- * @param $details
- * @param $params
- */
- public function logisticBatchHandler($details, $params)
- {
- foreach ($details as $detail) {
- $this->logisticHandler($detail, $params);
- }
- }
- /**
- * 宝时终审
- * @param WorkOrderDetail $detail
- * @param $params
- */
- public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
- {
- $detail->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $params['process_progress'],
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'logistic_handle_tag' =>0,
- ]);
- $detail->workOrder()->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $params['process_progress'],
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'owner_tag' => WorkOrder::$STRAND_TAG,
- 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
- 'work_order_status' => 0,
- ]);
- $this->syncOrderIssueProcessLogs($detail);
- $this->logService->createLog($detail, '终审', '宝时终审-' . $params['process_progress']);
- }
- /**
- * 宝时批量终审
- * @param $details
- * @param $params
- */
- public function baoShiBatchReview($details, $params)
- {
- foreach ($details as $detail) {
- $this->baoShiReviewIntercept($detail, $params);
- }
- }
- /**
- * 自动终审
- * @param WorkOrder $workOrder
- */
- public function autoReviewIntercept(WorkOrder $workOrder)
- {
- /** @var WorkOrderDetail $detail */
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- if ($workOrder->order_issue_type_id != $issueType->id) return;
- $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)->where('status', '宝时终审')->orderByDesc('created_at')->first();
- if (!$detail) return;
- $process_progress = '成功已退回,不赔偿';
- $detail->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'logistic_handle_tag' =>0,
- ]);
- $detail->workOrder()->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'owner_tag' => WorkOrder::$STRAND_TAG,
- 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
- 'work_order_status' => 0,
- ]);
- $this->logService->createLog($detail, '终审', '自动终审' . $process_progress);
- }
- }
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