WorkOrderService.php 10 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298
  1. <?php
  2. namespace App\Services;
  3. use App\OracleDOCOrderHeader;
  4. use App\Order;
  5. use App\OrderIssue;
  6. use App\OrderIssueRejectedBill;
  7. use App\OrderIssueType;
  8. use App\OrderPackage;
  9. use App\RejectedBill;
  10. use App\Traits\ServiceAppAop;
  11. use App\WorkOrder;
  12. use App\WorkOrderDetail;
  13. use Illuminate\Support\Facades\Auth;
  14. class WorkOrderService
  15. {
  16. use ServiceAppAop;
  17. protected $modelClass = WorkOrder::class;
  18. /**
  19. * @var WorkOrderLogService $logService
  20. * @var WorkOrderImageService $imageService
  21. * @var WorkOrderCommoditiesService $commoditiesService
  22. * @var WorkOrderDetailService $detailService
  23. * @var OrderIssueTypeService $issueTypeService
  24. * @var OrderService $orderService
  25. */
  26. private $logService;
  27. private $imageService;
  28. private $commoditiesService;
  29. private $detailService;
  30. private $issueTypeService;
  31. private $orderService;
  32. public function __construct()
  33. {
  34. $this->logService = app(WorkOrderLogService::class);
  35. $this->imageService = app(WorkOrderImageService::class);
  36. $this->commoditiesService = app(WorkOrderCommoditiesService::class);
  37. $this->detailService = app(WorkOrderDetailService::class);
  38. $this->issueTypeService = app(OrderIssueTypeService::class);
  39. $this->orderService = app(OrderService::class);
  40. }
  41. public function createOrResetWorkOrder($order, $issueType, $remark, $process_progress = '商家创建')
  42. {
  43. $user = Auth::user();
  44. $workOrder = WorkOrder::query()->where('order_id', $order->id)->orderByDesc('created_at')->first();
  45. if ($workOrder) {
  46. $this->detailService->undoneTagsByWorkOrder($workOrder);
  47. $workOrder->update([
  48. 'remark' => $remark,
  49. 'order_issue_type_id' => $issueType->id,
  50. 'creator_id' => $user['id'] ?? '',
  51. 'status' => 0,
  52. 'work_order_status' => 1,
  53. 'process_progress' => $process_progress,
  54. 'type' => $process_progress,
  55. 'last_handler_id' => $user['id'] ?? '',
  56. 'created_at' => now(),
  57. ]);
  58. return $workOrder;
  59. }
  60. return WorkOrder::query()->create([
  61. 'order_id' => $order->id,
  62. 'logistic_id' => $order->logistic_id ?? '',
  63. 'owner_id' => $order->owner_id ?? '',
  64. 'creator_id' => $user['id'] ?? '',
  65. 'remark' => $remark,
  66. 'outer_table_name' => 'orders',
  67. 'order_issue_type_id' => $issueType->id,
  68. 'uniquely_tag' => $order->code,
  69. 'status' => 0,
  70. 'work_order_status' => 1,
  71. 'process_progress' => $process_progress,
  72. 'type' => $process_progress,
  73. 'last_handler_id' => $user['id'] ?? '',
  74. ]);
  75. }
  76. public function createAndNotification($order, $orderIssueType, $remark, $process_progress = '商家创建'): WorkOrder
  77. {
  78. /** @var WorkOrder $workOrder */
  79. $workOrder = $this->createOrResetWorkOrder($order, $orderIssueType, $remark, $process_progress);
  80. $workOrder->notification();
  81. return $workOrder;
  82. }
  83. /**
  84. * @param WorkOrder $workOrder
  85. * @param WorkOrderDetail $detail
  86. */
  87. public function end(WorkOrder $workOrder, WorkOrderDetail $detail)
  88. {
  89. $this->detailService->endDetail($detail);
  90. $workOrder->clearWorkOrderStatus();
  91. $this->logService->createLog($detail, '完结', '完结工单');
  92. $workOrder->changeStatus('完成');
  93. }
  94. /**
  95. * 商家完结工单
  96. * @param WorkOrderDetail $detail
  97. */
  98. public function ownerEndWorkOrderDetail(WorkOrderDetail $detail)
  99. {
  100. $this->logService->createLog($detail, '完结', '货主完结');
  101. $detail->change('完成', '完成', '待货主完结');
  102. $detail->workOrder->change('完成', '完成', '待货主完结');
  103. $detail->workOrder->clearWorkOrderStatus(); // 清除创建标记
  104. $this->detailService->endDetail($detail); // 标记为处理过
  105. }
  106. /**
  107. * @param WorkOrder $workOrder
  108. * @param WorkOrderDetail $detail
  109. */
  110. public function logisticEnd(WorkOrder $workOrder, WorkOrderDetail $detail)
  111. {
  112. $this->logService->createLog($detail, '完结', '承运商完结工单');
  113. $this->detailService->endDetail($detail);
  114. $workOrder->clearWorkOrderStatus();
  115. $workOrder->changeStatus('完成');
  116. }
  117. public function find($id): WorkOrder
  118. {
  119. /** @var WorkOrder $item */
  120. $item = WorkOrder::query()->where('id', $id)->first();
  121. return $item;
  122. }
  123. public function getDefaultWith($id)
  124. {
  125. return WorkOrder::query()->defaultWith()->find($id);
  126. }
  127. /**
  128. * 生成问题件
  129. * @param $work_orders
  130. * @return array
  131. */
  132. public function buildOrderIssue($work_orders): array
  133. {
  134. foreach ($work_orders as $work_order) {
  135. $inner_params[] = [
  136. 'order_id' => $work_order->order_id, 'order_issue_type_id' => $work_order->order_issue_type_id, 'result_explain' => $work_order->remark,
  137. ];
  138. }
  139. if (!isset($inner_params)) return ['success' => false, 'message' => '创建问题件失败'];
  140. try {
  141. return app('OrderIssueService')->buildOrderIssue($inner_params);
  142. } catch (\Exception $e) {
  143. return ['success' => false, 'message' => '刷新页面后重试'];
  144. }
  145. }
  146. /**
  147. * 按 指定工单类型 和 唯一标识 确认工单是否存在
  148. * @param $work_order_type_id
  149. * @param $uniquely_tag
  150. * @return array|false[]
  151. */
  152. public function exists($work_order_type_id, $uniquely_tag): array
  153. {
  154. $query = WorkOrder::query()->where('work_order_type_id', $work_order_type_id);
  155. if (is_array($uniquely_tag)) $query->whereIn('uniquely_tag', $uniquely_tag);
  156. if (is_string($uniquely_tag)) $query->where('uniquely_tag', $uniquely_tag);
  157. $items = $query->get();
  158. if (count($items) > 0) {
  159. $exists_nos = $items->map(function ($item) {
  160. return $item->uniquely_tag;
  161. });
  162. return ['success' => true, 'data' => $exists_nos];
  163. }
  164. return ['success' => false];
  165. }
  166. /**
  167. * 标记已有 问题件 的工单
  168. * @param $workOrders
  169. */
  170. public function tags(&$workOrders)
  171. {
  172. $order_ids = $workOrders->map(function ($item) {
  173. return $item->order_id;
  174. });
  175. $order_issues = OrderIssue::query()->whereIn('order_id', $order_ids)->get();
  176. foreach ($order_issues as $order_issue) {
  177. $codes[$order_issue->order_id] = true;
  178. }
  179. if (!isset($codes)) return;
  180. foreach ($workOrders as &$workOrder) {
  181. if (array_key_exists($workOrder->order_id, $codes)) $workOrder->is_issue_order = true;
  182. else $workOrder->is_issue_order = false;
  183. }
  184. }
  185. /**
  186. * 判断是否拦截工单 称重
  187. * @param $logistic_number
  188. * @return bool
  189. */
  190. public function isIntercept($logistic_number): bool
  191. {
  192. $package_query = OrderPackage::query()->select('order_id')->where('logistic_number', $logistic_number);
  193. $order_issue_query = OrderIssueType::query()->select('id')->where('name', '拦截');
  194. return WorkOrder::query()->whereIn('order_id', $package_query)->whereIn('order_issue_type_id', $order_issue_query)->exists();
  195. }
  196. /**
  197. * 标记工单
  198. * @param $orders
  199. */
  200. public function tagWorkOrder(&$orders)
  201. {
  202. $orderNos = data_get($orders, '*.orderno');
  203. $workOrders = WorkOrder::query()->with('order')->whereIn('order_id', function ($query) use ($orderNos) {
  204. $query->from('orders')->select('id')->whereIn('code', $orderNos);
  205. })->get();
  206. $tags = [];
  207. $workOrders->each(function ($workOrder) use (&$tags) {
  208. $order_code = $workOrder->order->code ?? null;
  209. if ($order_code) $tags[$order_code] = true;
  210. });
  211. foreach ($orders as &$order) {
  212. if (array_key_exists($order->orderno, $tags)) $order->is_work_order = true;
  213. else $order->is_work_order = false;
  214. }
  215. }
  216. /**
  217. * 校验工单是否存在
  218. * @param $nos
  219. * @return mixed
  220. */
  221. public function checkWorkOrder($nos)
  222. {
  223. return WorkOrder::query()->defaultWith()->whereIn('order_id', function ($query) use ($nos) {
  224. $query->from('orders')->selectRaw('id');
  225. if (is_array($nos))
  226. $query->whereIn('code', $nos);
  227. else {
  228. $query->where('code', $nos);
  229. }
  230. })->get();
  231. }
  232. /**
  233. * 同步订单
  234. * @param $order_no
  235. * @return mixed
  236. */
  237. public function syncOrder($order_no)
  238. {
  239. return $this->orderService->first(['code' => $order_no]);
  240. }
  241. /**
  242. * 承运商标记在处理
  243. * @param WorkOrderDetail $detail
  244. */
  245. public function logisticHandlerTag(WorkOrderDetail $detail)
  246. {
  247. $detail->logisticTagHandle();
  248. app(WorkOrderLogService::class)->createLog($detail,'处理','处理中');
  249. $last_status = $detail->last_status;
  250. $detail->change('承运商处理','承运商处理中',$last_status);
  251. $detail->workOrder->change('承运商处理','承运商处理中',$last_status);
  252. if ($detail->workOrder->work_order_status === '1')
  253. $detail->workOrder->update(['work_order_status' => 0]);
  254. }
  255. public function syncWorkOrder($rejectedBill)
  256. {
  257. /** @var OrderIssue $order_issue */
  258. $orderIssueRejectedBill = OrderIssueRejectedBill::query()->where('logistic_number_return',$rejectedBill['logistic_number_return'])->first();
  259. $order_issue = OrderIssue::query()->find($orderIssueRejectedBill->order_issue_id);
  260. if (!$order_issue || $order_issue->rejecting_status !== '全部退回') return ;
  261. /** @var WorkOrderInterceptService $workOrderInterceptService */
  262. $workOrderInterceptService = app(WorkOrderInterceptService::class);
  263. /** @var WorkOrder $workOrder */
  264. $workOrder = WorkOrder::query()->where('order_id',$order_issue->order_id)->orderByDesc('created_at')->first();
  265. if (!$workOrder)return ;
  266. $workOrderInterceptService->autoReviewIntercept($workOrder);
  267. }
  268. }