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- <?php
- namespace App\Services;
- use App\Order;
- use App\OrderIssueProcessLog;
- use App\OrderPackage;
- use App\WorkOrder;
- use App\WorkOrderDetail;
- use Illuminate\Support\Facades\Auth;
- use function Symfony\Component\Translation\t;
- /**
- * 处理 拦截 工单
- * Class WorkOrderInterceptService
- * @package App\Services
- */
- class WorkOrderInterceptService extends WorkOrderService
- {
- public function __construct(
- WorkOrderLogService $logService,
- WorkOrderImageService $imageService,
- WorkOrderCommoditiesService $commoditiesService,
- WorkOrderDetailService $detailService,
- OrderIssueTypeService $issueTypeService,
- OrderService $orderService,
- OrderIssueService $orderIssueService,
- OrderIssueProcessLogService $orderIssueProcessLogService
- )
- {
- parent::__construct($logService,
- $imageService,
- $commoditiesService,
- $detailService,
- $issueTypeService,
- $orderService,
- $orderIssueService,
- $orderIssueProcessLogService);
- }
- public function checkWorkOrder($nos)
- {
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- $orderQuery = Order::query()->select('id')->where('code', $nos);
- $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
- if (!$workOrder) return false;
- return WorkOrderDetail::query()
- ->where('order_issue_type_id', $issueType['id'])
- ->where('work_order_id', $workOrder['id'])->exists();
- }
- public function checkWorkOrders($nos)
- {
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- $orderQuery = Order::query()->select('id')->whereIn('code', $nos);
- $workOrder = WorkOrder::query()->select('id')->whereIn('order_id', $orderQuery)->first();
- if (!$workOrder) return false;
- return WorkOrderDetail::query()
- ->where('order_issue_type_id', $issueType['id'])
- ->where('work_order_id', $workOrder['id'])->exists();
- }
- /*
- * 拦截工单处理流程
- * 1:创建
- * 2:承运商处理
- * 3:宝时终审
- */
- /**
- * 拦截工单创建
- * @param $params
- */
- public function store($params)
- {
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- $order = $this->syncOrder($params['order_no']);
- $work_order = $this->createAndNotification($order, $issueType, $params['remark'] ?? '拦截工单');
- $detail = $this->detailService->createWorkOrderDetail($work_order, $params);
- $process_progress = '商家创建';
- $work_order->update([
- 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$DEFAULT_STATUS,
- 'logistic_tag' => WorkOrder::$NEW_TAG,
- 'owner_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
- 'work_order_status' => 0,
- ]);
- $detail->update([
- 'status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'last_status' => WorkOrder::$DEFAULT_STATUS,
- 'process_progress' => $process_progress,
- 'logistic_handle_tag' => 0,
- ]);
- $detail->processLogs()->create([
- 'work_order_id' => $work_order->id,
- 'work_order_detail_id' => $detail->id,
- 'user_id' => $work_order->creator_id,
- 'content' => $process_progress.'-拦截',
- 'status' => '未同步',
- 'type' => '创建',
- ]);
- $this->logService->createLog($detail, '创建', '创建');
- }
- /**
- * 拦截工单-批量创建
- * @param $params
- */
- public function batchStore($params)
- {
- foreach ($params['order_nos'] as $order_no) {
- $this->store(['order_no' => $order_no, 'remark' => $params['remark']]);
- }
- }
- /**
- * 承运商处理和编辑
- * @param WorkOrderDetail $detail
- * @param $params
- */
- public function logisticHandler(WorkOrderDetail $detail, $params)
- {
- $detail->cancelLogisticTagHandle(); // 取消承运商处理标记
- $process_progress = $params['process_progress'];
- $detail->update([
- 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'logistic_handle_tag' => 0,
- ]);
- $detail->workOrder()->update([
- 'status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$LOGISTIC_HANDLER_STATUS,
- 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
- 'owner_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$STRAND_TAG,
- 'work_order_status' => 0,
- 'last_handler_id' => Auth::id(),
- ]);
- $detail->processLogs()->create([
- 'work_order_id' => $detail->work_order_id,
- 'work_order_detail_id' => $detail->id,
- 'user_id' => Auth::id(),
- 'content' => $process_progress,
- 'status' => '未同步',
- 'type' => '处理',
- ]);
- $this->logService->createLog($detail, '处理', '承运商处理-' . $process_progress);
- if( $process_progress !== '拦截失败'){
- $detail->workOrder()->update(['custom_rejected_status' => '退回中']);
- }
- }
- /**
- * 承运商批量处理
- * @param $details
- * @param $params
- */
- public function logisticBatchHandler($details, $params)
- {
- foreach ($details as $detail) {
- $this->logisticHandler($detail, $params);
- }
- }
- /**
- * 宝时终审
- * @param WorkOrderDetail $detail
- * @param $params
- */
- public function baoShiReviewIntercept(WorkOrderDetail $detail, $params)
- {
- $process_progress = $params['process_progress'];
- $this->review($detail, $process_progress);
- $this->logService->createLog($detail, '终审', '宝时终审-' . $process_progress);
- }
- /**
- * 宝时批量终审
- * @param $details
- * @param $params
- */
- public function baoShiBatchReview($details, $params)
- {
- foreach ($details as $detail) {
- $this->baoShiReviewIntercept($detail, $params);
- }
- }
- /**
- * 自动终审
- * @param WorkOrder $workOrder
- */
- public function autoReviewIntercept(WorkOrder $workOrder)
- {
- /** @var WorkOrderDetail $detail */
- $issueType = $this->issueTypeService->firstOrCreate(['name' => '拦截']);
- if ($workOrder->order_issue_type_id != $issueType->id) return;
- $detail = $workOrder->details()->where('order_issue_type_id', $issueType->id)->where('status','!=', 6)->orderByDesc('created_at')->first();
- if (!$detail) return;
- $process_progress = '成功已退回,不赔偿';
- $detail->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'logistic_handle_tag' => 0,
- ]);
- $detail->workOrder()->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'owner_tag' => WorkOrder::$STRAND_TAG,
- 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
- 'work_order_status' => 0,
- 'last_handler_id' => Auth::id(),
- ]);
- $detail->processLogs()->create([
- 'work_order_id' => $detail->work_order_id,
- 'work_order_detail_id' => $detail->id,
- 'user_id' => $workOrder->creator_id,
- 'content' => $process_progress.'-完结',
- 'status' => '未同步',
- 'type' => '结束',
- ]);
- $this->endOrderIssueAndSyncProcessLogs($detail);
- $this->logService->createLog($detail, '终审', '自动终审-' . $process_progress);
- }
- /**
- * @param WorkOrderDetail $detail
- * @param $process_progress
- * @param null $endContext
- */
- public function review(WorkOrderDetail $detail, $process_progress,$endContext = null): void
- {
- $detail->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'logistic_handle_tag' => 0,
- ]);
- $detail->workOrder()->update([
- 'status' => WorkOrder::$TO_BO_OWNER_END_STATUS,
- 'process_progress' => $process_progress,
- 'last_status' => WorkOrder::$BAO_SHI_REVIEW_STATUS,
- 'owner_tag' => WorkOrder::$STRAND_TAG,
- 'logistic_tag' => WorkOrder::$DEFAULT_TAG,
- 'bao_shi_tag' => WorkOrder::$DEFAULT_TAG,
- 'work_order_status' => 0,
- 'last_handler_id' => Auth::id(),
- ]);
- $detail->processLogs()->create([
- 'work_order_id' => $detail->work_order_id,
- 'work_order_detail_id' => $detail->id,
- 'user_id' => Auth::id(),
- 'content' => $endContext ?? $process_progress . '-拦截工单',
- 'status' => '未同步',
- 'type' => '结束',
- ]);
- $this->endOrderIssueAndSyncProcessLogs($detail);
- }
- }
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